The Code You Entered Does Not Exist Please Try Again

Mistake number Error bulletin Boosted info and instruction 9020 The username or countersign you entered is incorrect.

The student entered an invalid username or associated password. Either the pupil has the incorrect information or incorrectly typed the information.
Verify the student'south information was entered correctly.

9021 Your login information is not recognized. Please endeavor once again.

The student entered an invalid username or associated countersign. Either the student has the wrong information or incorrectly typed the information.
Verify the student'due south information was entered correctly.

9022 Unable to refresh available tests. Your session is not active. Log in again. 9023 Unable to refresh available tests. At that place was an error retrieving the information from the server. Try over again. Log off and log in again if it continues. 9024 The username or password you entered is incorrect.

The student entered an invalid username or associated countersign. Either the student has the wrong information or incorrectly typed the information.
Verify the student's information was entered correctly.

9025 This test has been completed and may not be taken over again. You cannot log in to completed tests once again. 9026 This test must be resumed by the proctor to allow it to be taken again.

The examination administrator must resume the educatee'southward test.

9027 The testing window for this examination is not active at this time. Please contact the proctor, or effort again during the immune testing window. The testing window for this examination is not currently active. Try again when the window is active. 9028 Your login data is not recognized. Delight try once more.

The student entered an invalid username or associated password. Either the student has the incorrect data or incorrectly typed the information.
 Verify the student'due south data was entered correctly.

9029 Your login information is not recognized. Please try again.

The student entered an invalid username or associated password. Either the student has the wrong data or incorrectly typed the data.
 Verify the pupil'south information was entered correctly.

In PearsonAccess (and possibly other assessment management systems that connect to TestNav), this error occurs if a student attempts logi n earlier the test session starts. PearsonAccess does not call TestNav to create logins until the exam session is started.

9030 Your login information is no longer valid. This may accept occurred if yous are returning to a test in the same session, or if your login has been used to access this test from another computer. Your exam assignment must exist resumed before you can log back in. Delight contact the proctor.

The test administrator must resume the student'due south test.

9031 In that location has been a problem loading this item. Please contact your administrator.

Contact your local system or network administrator. An item could not be retrieved from the content server or the proctor caching reckoner.

TestNav usually displays this error due to network connectivity bug. Follow the instructions in the error message. If given the option, y'all tin choose a different customer.

Verify the network connectedness, and try once again. If you cannot connect afterwards the second attempt, shut TestNav.

A network administrator may help you to resolve these bug by confirming the post-obit:

• Network
  • The testing machine is connected to the schoolhouse's network.
  • Ethernet cables or wireless connections, routers, and switches are in place and functioning.
• TestNav configuration on administrative site
  • The authoritative site has the accurate IP address and port configurations for the proctor caching computer.
• If in use, proctor caching estimator
  • If in apply, proctor caching estimator is on and running.
  • Both ports 4480 and 4481 are open in the firewall on the proctor caching figurer.
  • The testing machine is on the same network subnet equally the proctor caching computer.

After y'all restore the connection, check the student'southward examination status in the administrative application and reset, if needed. So, y'all can resume the student'due south testing session and take the student log in.

9032 Unable to login with this userid.

The educatee entered an invalid username or associated password. Either the student has the wrong information or incorrectly typed the information.
 Verify the educatee's information was entered correctly.

9033 Unable to communicate with the testing server. Please contact your administrator.

Contact your local organisation or network administrator. The internal test state could not be retrieved from the content server or the proctor caching computer.

TestNav usually displays this error due to network connectivity problems. Follow the instructions in the error message. If given the option, you can cull a different customer.

Verify the network connection, and try once more. If you cannot connect after the second attempt, close TestNav.

A network ambassador may help you to resolve these issues by confirming the post-obit:

• Network
  • The testing motorcar is continued to the school's network.
  • Ethernet cables or wireless connections, routers, and switches are in place and functioning.
• TestNav configuration on administrative site
  • The administrative site has the accurate IP accost and port configurations for the proctor caching calculator.
• If in utilize, proctor caching computer
  • If in employ, proctor caching computer is on and running.
  • Both ports 4480 and 4481 are open up in the firewall on the proctor caching computer.
  • The testing machine is on the same network subnet equally the proctor caching computer.

After you lot restore the connexion, check the pupil's examination status in the administrative awarding and reset, if needed. And then, you can resume the educatee'due south testing session and take the educatee log in.

9034 Your login information is not recognized. Delight endeavour again.

The student entered an invalid username or associated password. Either the student has the wrong information or incorrectly typed the information.
 Verify the student'southward information was entered correctly.

9035 In that location has been a problem loading this particular. Delight contact your administrator.

The requested item does not exist for this exam. Contact your local system or network ambassador, and provide the log files and a clarification of what the student was doing when the error occurred. If you cannot resolve this issue, contact Pearson Back up.

9036 The username or password you entered is incorrect.

The student entered an invalid username or associated password. Either the student has the wrong information or incorrectly typed the data.
 Verify the student'southward information was entered correctly.

9037 In that location has been a trouble loading this item. Please contact your administrator.

The requested item does not be for this test. Contact your local system or network administrator, and provide the log files and a description of what the pupil was doing when the error occurred. If you cannot resolve this issue, contact Pearson Support.

9038 The username or password you lot entered is incorrect.

The student entered an invalid username or associated password. Either the educatee has the incorrect information or incorrectly typed the information.
 Verify the educatee's data was entered correctly.

9039 There has been a problem loading this item. Please contact your ambassador.

The requested item does not be for this test. Contact your local system or network administrator, and provide the log files and a description of what the student was doing when the error occurred. If you cannot resolve this issue, contact Pearson Support.

9040 The username or password you entered is incorrect.

The student entered an invalid username or associated password. Either the educatee has the wrong information or incorrectly typed the data.
 Verify the student'southward information was entered correctly.

9041 There has been a problem loading this item. Please contact your administrator.

The requested particular does non exist for this test. Contact your local system or network administrator, and provide the log files and a description of what the student was doing when the error occurred. If you cannot resolve this issue, contact Pearson Back up.

9042 There has been a problem loading this item. Delight contact your ambassador.

The requested item does not be for this test. Contact your local organization or network ambassador, and provide the log files and a description of what the student was doing when the error occurred. If y'all cannot resolve this issue, contact Pearson Support.

9043 At that place has been a trouble loading this particular. Please contact your administrator.

The requested detail does not exist for this test. Contact your local system or network administrator, and provide the log files and a clarification of what the student was doing when the error occurred. If you cannot resolve this event, contact Pearson Back up.

9044 There has been a problem loading this detail. Delight contact your ambassador.

The requested item does not exist for this test. Contact your local system or network ambassador, and provide the log files and a clarification of what the educatee was doing when the mistake occurred. If you cannot resolve this issue, contact Pearson Support.

9045 In that location has been a problem loading this item. Delight contact your administrator.

The requested item does not be for this test. Contact your local system or network administrator, and provide the log files and a description of what the student was doing when the error occurred. If you cannot resolve this issue, contact Pearson Support.

9046 Your examination items take been saved, but the exam can't be marked every bit consummate due to a connectivity error. Please inform your exam proctor that the examination must shut.

Alert the test proctor.

Contact your local system or network ambassador. TestNav saved the responses, simply it cannot communicate the completion status.

TestNav unremarkably displays this error due to network connectivity bug. Follow the instructions in the error message. If given the option, yous can choose a different customer.

Verify the network connection, and try again. If you cannot connect after the second attempt, close TestNav.

A network administrator may assistance you to resolve these issues past confirming the following:

• Network
  • The testing machine is continued to the schoolhouse's network.
  • Ethernet cables or wireless connections, routers, and switches are in place and functioning.
• TestNav configuration on administrative site
  • The authoritative site has the accurate IP address and port configurations for the proctor caching computer.
• If in use, proctor caching figurer
  • If in use, proctor caching computer is on and running.
  • Both ports 4480 and 4481 are open up in the firewall on the proctor caching computer.
  • The testing machine is on the same network subnet as the proctor caching reckoner.

After yous restore the connection, bank check the student'due south test status in the administrative application and reset, if needed. Then, you lot can resume the student's testing session and have the pupil log in.

9047 Your examination items have been saved, but the examination can't be marked every bit complete due to a connectivity fault. Please inform your test proctor that the test must close.

Warning the test proctor.

Contact your local system or network ambassador. TestNav saved the responses, but it cannot communicate the completion condition.

TestNav usually displays this fault due to network connectivity problems. Follow the instructions in the error message. If given the selection, you tin choose a different customer.

Verify the network connection, and attempt once again. If yous cannot connect after the 2d attempt, shut TestNav.

A network administrator may help y'all to resolve these issues by confirming the following:

• Network
  • The testing machine is connected to the school's network.
  • Ethernet cables or wireless connections, routers, and switches are in place and operation.
• TestNav configuration on administrative site
  • The administrative site has the accurate IP accost and port configurations for the proctor caching reckoner.
• If in utilise, proctor caching computer
  • If in use, proctor caching computer is on and running.
  • Both ports 4480 and 4481 are open in the firewall on the proctor caching computer.
  • The testing machine is on the aforementioned network subnet as the proctor caching calculator.

Afterwards you restore the connection, check the educatee's exam condition in the authoritative application and reset, if needed. Then, you tin resume the student's testing session and take the student log in.

9048 There has been a trouble loading this particular. Please contact your ambassador.

Contact your local system or network ambassador, and provide the log files and a description of what the student was doing when the mistake occurred. If you cannot resolve this issue, contact Pearson Support.

9049 There has been a problem loading this item. Please contact your administrator.

Contact your local system or network administrator, and provide the log files and a clarification of what the educatee was doing when the error occurred. If you lot cannot resolve this issue, contact Pearson Back up.

9050 There has been a trouble loading this item. Delight contact your administrator.

Contact your local arrangement or network administrator, and provide the log files and a description of what the student was doing when the error occurred. If you lot cannot resolve this issue, contact Pearson Support.

9051 In that location has been a problem loading this item. Please contact your administrator.

Contact your local system or network ambassador, and provide the log files and a clarification of what the educatee was doing when the error occurred. If you cannot resolve this issue, contact Pearson Support.

9052 There has been a problem loading this item. Please contact your administrator.

There was a rendering fault in a JSON string. Contact your local arrangement or network administrator, and provide the log files and a description of what the student was doing when the error occurred. If you cannot resolve this issue, contact Pearson Back up.

9053 Your login information is no longer valid. This may take occurred if you are returning to a exam in the same session, or if your login has been used to access this test from another computer. Your test assignment must be resumed before you lot tin can log back in. Please contact the proctor.

The test administrator must resume the student's test.

9054 Your login information is no longer valid. This may have occurred if you are returning to a exam in the aforementioned session, or if your login has been used to access this test from another computer. Your test assignment must be resumed earlier you tin can log back in. Please contact the proctor.

The examination administrator must resume the student's test.

9055 Your test must close immediately. Delight run into the test proctor for more than data. The proctor must check the exam status in the administrative awarding equally the current condition is not valid for standing the test. 9056 Your test must close immediately. Please run across the examination proctor for more information.

Contact your local organisation or network administrator. This is unremarkably the result of a trouble with network security; secure data is being requested via an insecure phone call.

9057 Your examination must close immediately. Delight come across the exam proctor for more than information.

Contact your local organisation or network administrator. This is ordinarily the result of a problem with network security; insecure data is being requested via a secure call.

9058 The username or password you entered is incorrect.

The student entered an invalid username or associated password. Either the student has the wrong information or incorrectly typed the information.
 Verify the student'due south information was entered correctly.

9059 The username or countersign yous entered is wrong.

The student entered an invalid username or associated password. Either the student has the wrong information or incorrectly typed the data.
 Verify the student's data was entered correctly.

9060 Your login data is not recognized. Please try once more.

The student entered an invalid username or associated password. Either the pupil has the wrong data or incorrectly typed the data.
Verify the student'southward information was entered correctly.

9061 At that place is a problem retrieving test information. Please contact your ambassador. There was a problem retrieving exam land, and the test cannot proceed. 9064 Something went incorrect while saving.  The exam will exist airtight.  Contact your administrator. Resume the student test in the assessment management system and accept the pupil sign in over again. If the issue persists, contact Pearson Support. 9067 Something went incorrect while saving.  The test will be closed.  Contact your ambassador. Resume the student test in the assessment management system and have the student sign in once again. If the issue persists, contact Pearson Support. 9070 Something went wrong while saving.  The exam will be closed.  Contact your ambassador. Resume the student test in the assessment management system and accept the student sign in over again. If the outcome persists, contact Pearson Support. 9073 Something went wrong while saving.  The exam volition exist airtight.  Contact your administrator. Invalid JSON cord. 9074 The username or countersign you entered is incorrect, or the test session has not been started. Login does non exist. 9076 Unable to consummate sign in. Yous cannot login with both an email and a loginToken. Choose one or the other.

Pearson has recently added back up for login with a token. TestNav displays this error if both an e-mail ID and a login token were provided during registration.

9077
Unable to complete sign in with this loginToken. Please try again.
9078 Unable to complete Sign In with this loginToken. The loginToken has expired.

Pearson has recently added back up for login with a token. TestNav displays this error if both an email ID and a login token were provided during registration.

9079 Unable to consummate sign in, you cannot login with both an email and a loginToken, cull one or the other

Pearson has recently added support for login with a token. TestNav displays this mistake if both an electronic mail ID and a login token were provided during registration.

9080
Unable to consummate sign in with this loginToken. Please effort again.

Pearson has recently added support for login with a token. TestNav displays this error if the loginToken does not match any tokens in the database.

9081
Unable to consummate Sign In with this loginToken. The loginToken has expired.

Pearson has recently added support for login with a token. This token is valid but for 5 minutes. TestNav displays this error when a user attempts to sign in afterwards the token expires.

9083 There has been a problem loading this section. Please contact your administrator.

Please try again. If you cannot resolve the issue, contact Pearson Support.

9084 There has been a trouble loading this section. Please contact your administrator.

Please try again. If you cannot resolve the issue, contact Pearson Support.

9085 At that place has been a problem loading this section. Please contact your administrator.

Delight try over again. If you cannot resolve the issue, contact Pearson Support.

9086 There has been a trouble loading this section. Please contact your administrator.

Please try once again. If you cannot resolve the upshot, contact Pearson Support.

9087 There has been a problem loading this section. Please contact your ambassador.

Delight try over again. If you cannot resolve the issue, contact Pearson Support.

9088 Mistake creating the written report. Please endeavour again. If you cannot resolve the effect, contact Pearson Support. 9089 Error creating the study.

Please try again. If you lot cannot resolve the issue, contact Pearson Support.

9090 Error creating the report.

Contact Pearson Support.

9091 Error creating the written report.

Contact Pearson Support.

9092 Error creating the study.

Contact Pearson Support.

9093 Error creating the study.

Contact Pearson Support.

9094 Error creating the report.

Contact Pearson Support.

9095 Error creating the written report.

Contact Pearson Support.

9096 Mistake creating the report.

Contact Pearson Back up.

9097 Error creating the study.

Contact Pearson Back up.

9098 Not applicable. TestNav displays this error when it detects a device whose screen size is smaller than the supported screen size. 9099 Your login has been disabled.  Please contact your ambassador. TestNav displays this error when a disabled user attempts to log in. The user must be enabled again to log in over again. 9100 Your login has been disabled.  Delight contact your administrator. TestNav displays this error when a user who has been disabled logs in. The user must be enabled once again before the student tin log in. 9101 In that location has been a problem with this test. Please contact your administrator.

This error displays when the test country is missing the version.After the educatee logs out, the proctor should resume the student's testing session.
And so, the educatee should log in again.

9102 There has been a problem with this test. Please contact your ambassador.

This error displays when the item state is missing the version. Afterwards the student logs out, the proctor should resume the student's testing session.
Then, the student should log in over again.

9103 Login not found. Delight contact your administrator.

TestNav displays this error when API calls for test/item states, and the login is not institute. If yous cannot resolve this issue, contact Pearson Support.

9104 There has been a problem with your login. Delight contact your administrator. TestNav displays this error when the 'wire primal' used for client server interactions (like submitting responses or a exam, or exiting a test) is invalid. 9105 This examination has at least one adaptive section. Cannot resume the student.

TestNav displays this error when an API conflicts with an adaptive section. The new API is added to permit students to resume from different sections; however, the API only allows linear tests. When an invalid section is passed, TestNav triggers this error.

9106 Invalid department. Cannot resume the pupil.

TestNav displays this fault when an API conflicts with an adaptive section. The new API is added to permit students to resume from unlike sections; yet, the API only allows linear tests. When an invalid section is passed, TestNav triggers this error.

9107 Your login information is no longer valid. This may accept occurred if yous are returning to a test in the same session, or if your login has been used to access this test from another computer. Your test consignment must exist resumed before yous can log back in. Delight contact the proctor. If the issue persists, contact Pearson back up. 9108 This examination has been completed and may not be taken over again.
9109 This examination must be resumed by the proctor to allow it to exist taken once again. Resume the student in the assessment management system, and have the student sign in once again. 9110 Invalid configuration identifier. TestNav displays this error when the config information is invalid. Look up the config information in your student management organisation and re-enter a valid config identifier. 9111 There was an mistake in starting App Check. Please Retry.
9112 TestNav has encountered an fault while trying to navigate. Please contact your administrator. Contact Pearson Support. 9113 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the student examination in the assessment management system and have the student sign in again. If the result persists, contact Pearson Support. 9114 TestNav has encountered an mistake while trying to navigate. Delight contact your administrator. Resume the pupil test in the assessment management system and have the student sign in over again. If the issue persists, contact Pearson Support. 9115 TestNav has encountered an fault while trying to navigate. Please contact your administrator. Resume the student test in the cess management organization and have the student sign in again. If the issue persists, contact Pearson Support. 9116 TestNav has encountered an error while trying to navigate. Please contact your ambassador. Resume the student test in the cess management system and have the educatee sign in again. If the issue persists, contact Pearson Support. 9117 TestNav has encountered an fault while trying to navigate. Please contact your administrator. Resume the student test in the assessment direction system and have the student sign in again. If the issue persists, contact Pearson Support. 9118 TestNav has encountered an mistake while trying to navigate. Please contact your administrator. Resume the pupil test in the assessment management organisation and have the student sign in again. If the issue persists, contact Pearson Back up. 9119 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the student exam in the cess direction system and accept the student sign in again. If the outcome persists, contact Pearson Back up. 9120 TestNav has encountered an error while trying to navigate. Please contact your administrator. Resume the student test in the assessment management system and have the student sign in again. If the issue persists, contact Pearson Support. 9121 TestNav has encountered an fault while trying to navigate. Please contact your ambassador. Resume the educatee test in the assessment management system and have the educatee sign in once again. If the issue persists, contact Pearson Support. 9122 TestNav has encountered an fault while trying to navigate. Delight contact your ambassador. Resume the educatee examination in the assessment management system and accept the student sign in again. If the issue persists, contact Pearson Back up. 9123 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the pupil examination in the cess management system and take the educatee sign in once more. If the issue persists, contact Pearson Support. 9124 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the student examination in the assessment management organisation and have the student sign in once again. If the issue persists, contact Pearson Support. 9125 TestNav has encountered an error while trying to navigate. Please contact your administrator. Resume the student exam in the assessment management organization and accept the student sign in once more. If the issue persists, contact Pearson Back up. 9126 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the student test in the cess direction organization and have the educatee sign in again. If the issue persists, contact Pearson Support. 9127 TestNav has encountered an error while trying to navigate. Please contact your administrator. Resume the student test in the cess management organization and have the educatee sign in again. If the effect persists, contact Pearson Support. 9128 TestNav has encountered an error while trying to navigate. Please contact your administrator. Resume the student test in the assessment management arrangement and take the student sign in once again. If the consequence persists, contact Pearson Support. 9129 TestNav has encountered an fault while trying to navigate. Please contact your administrator. Resume the pupil test in the assessment management system and have the student sign in again. If the event persists, contact Pearson Back up. 9130 TestNav has encountered an mistake while trying to navigate. Please contact your administrator. Resume the student test in the assessment management system and have the student sign in once again. If the issue persists, contact Pearson Support. 9131 TestNav has encountered an error while trying to navigate. Please contact your administrator. Resume the student test in the assessment management system and have the pupil sign in again. If the issue persists, contact Pearson Back up. 9132 TestNav has encountered an fault while trying to navigate. Please contact your ambassador. Resume the pupil test in the cess management system and have the educatee sign in again. If the consequence persists, contact Pearson Support. 9133 TestNav has encountered an error while trying to navigate. Delight contact your administrator. Resume the educatee test in the assessment management organisation and have the student sign in again. If the result persists, contact Pearson Support.

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Source: https://support.assessment.pearson.com/TN/9000s---pearson-api-errors-16908305.html

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